Question 1

How do I sign in?

Accepted Answer

We email you a sign-in link. You can also sign in with a password.

Question 2

Which platforms does TeamMap run on?

Accepted Answer

iOS, Android, and the web.

Question 3

How do I add team members?

Accepted Answer

Open your account menu and choose the invite option. We email them a link to join.

Question 4

Who can see my location?

Accepted Answer

Your team sees where you are while you share your location. If your company shares a live view with a customer, that customer also sees where you are while you are on duty at their property. Your location is encrypted when it is sent and when it is stored.

Question 5

How do I change or cancel my plan?

Accepted Answer

Open Billing in the app and pick a different plan.

Question 6

What are NFC tags for?

Accepted Answer

Scan a tag at a patrol stop to prove you were there.

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