The Right Alert. The Right Person. Right Now.
Push notifications, email alerts, and escalation chains that ensure the right person knows about every critical event — geofence triggers, SOS activations, missed check-ins, overdue tasks, and more.
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Built for security teams
What you get with Alerts & Notifications
Smart push notifications, email alerts, and automatic escalation chains. Never miss a critical event — geofence triggers, SOS, task deadlines, and more.
Smart Push Notifications
Instant push notifications for critical events. Configurable per entity type, channel, and priority level so you only get what matters.
Automatic Escalation
If an alert is not acknowledged within a time window, it escalates — supervisor, manager, then emergency contacts. No manual follow-up needed.
Role-Based Routing
Route alerts based on role, location, or team. Supervisors get escalations, team members get task assignments, clients get incident updates.
Per-Channel Controls
Mute low-priority channels, star important ones, and set notification preferences per channel. Stay focused on what matters.
Quiet Hours
Set quiet hours to suppress non-critical notifications during off-duty time. Critical SOS alerts always break through.
Multi-Device Delivery
Alerts reach you on mobile, desktop, and email. If push fails, email backs it up. Critical events trigger all channels simultaneously.
Alerts & Notifications resources
Guides and best practices for alerts & notifications.
Security Escalation Matrix: Who to Call and When
A clear escalation framework that defines notification chains for different incident types and severity levels—from minor disturbances to critical emergencies.
Geofence Alert Setup and Response: teammap Configuration Guide
Configure teammap geofences for perimeter monitoring, restricted areas, and patrol zones. Covers alert thresholds, notification setup, and response procedures.
Push-to-Talk Communication Protocols: teammap Voice Guide
Communication protocols for teammap's walkie-talkie feature. Covers channel setup, radio discipline, emergency codes, and voice communication best practices.
Frequently asked questions
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