Your clients can check for themselves
A page of their own showing who is on their site, the rounds walked, and what happened last night — cut to their properties, under your logo.
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Built for field teams
What you get with Client Portal
Each client gets a page of their own: who is on their site, the rounds walked, what happened, under your logo.
Who is on their site
They see the people at their own properties, and nothing about the rest of your operation.
Rounds they can check
Stops walked, times hit, anything missed. It answers "did anyone come last night" without you writing a thing.
Incidents as they happen
What happened at their site, with the photos and how it was closed. You choose which ones they see.
What they are paying for
Hours on site, how fast calls were answered, what kept happening. It is the renewal conversation, already written.
Your logo, not ours
Your name and colors on the page. Nothing on it says who built the software.
They can just ask
A message from the same page instead of an email chain nobody can find later.
Client Portal resources
Guides and best practices for client portal.
Client Retention Strategies for Security Companies
Acquiring new clients costs 5-7x more than keeping existing ones. These proven strategies help security companies maintain high retention rates.
How Customer Service Affects Your Security Business
Security is a service business. How your team handles client communication, complaints, and requests directly impacts contract renewals and referrals.
Frequently asked questions
Can’t find your answer? Email hello@teammap.co