All guides
Phone help for guards
Something not working on your phone? Pick what's happening and follow the steps.
Version 2026-11-05 · TeamMap 3.0.49
Before you start
- The TeamMap app on your phone, signed in.
- When TeamMap asks for a permission, tap Allow.
What's happening?
Pick your phone, then tap what you see.
Check every setting: Android
- Location
- Allow all the time, and Use precise location on.
- Notifications
- All TeamMap notifications on.
- Camera
- Allow only while using the app.
- Physical activity
- Allow. Tracking works better and uses less battery.
- Microphone
- Allow only while using the app.
- Battery
- App battery usage: Allow background usage on, Unrestricted.
- Modes access
- On.
- NFC
- On, if your site uses tap tags.
- Calendar
- Your choice. Puts your shifts in your calendar.
Check every setting: iPhone
- Location
- Always, and Precise Location on.
- Notifications
- Allow Notifications on, Time Sensitive Notifications on.
- Camera
- On.
- Motion & Fitness
- On. Tracking works better and uses less battery.
- Microphone
- On.
- Photos
- Full Access or Limited, to attach pictures to reports.
- Background App Refresh
- On.
- Calendars
- Your choice. Puts your shifts in your calendar.
- Low Power Mode
- Off during your shift.